LIDL. Заслужава си!
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  • 11.02.2019
  • Lidl Digital
  • Регионално дружество София

SAP Application Support specialist (m/f)

We have been developing, caring and internationalizing the digital business models of Lidl for over ten years. These include the Lidl online shop, the travel portal, the cookbook portal and other digital services such as flowers, photos, mobile phones and electricity tariffs. With our digital products and services we are already present in more than 10 countries. We continue to grow our digital business adding Centers of Excellence in Bulgaria, Romania, Spain and Germany.  That's why we are looking for professionals who want to drive our digital business forward.
As an SAP FI-CO Application Support specialist you will work in the Merchandising & Finance Solution team focusing on the functional implementation of our SAP Finance and Controlling (FI-CO) processes. You are responsible for allowing normal operations in the productive Backend environment for the end-to-end process cluster Record to Report. This includes the monitoring of technical events and to detect and escalate exception conditions. The Application Support specialist offers first level support for the business departments and assists in solving issues, resulting from system changes or exceptional events in the productive systems, e.g. network failures or malfunctions in solution components. He performs regular checks of background processes and makes sure, that the overall system performance does not reach a critical state. Application optimizations by minor system changes such as re-scheduling of jobs or adjusting system settings, which do not require the general redesign of existing processes, are also covered by the Application Support specialist. Coordinating the release of new features / bug-fixes carried out by the Delivery team complete the task of the Application Support specialist.

SAP Application Support specialist (f/m)

Вашите задачи и отговорности

Вашите задачи и отговорности
  • Manage and operate technical environment including networks, servers, operating systems, security and technical infrastructure capacity;
  • Monitor all technical events like incidents and take appropriate control action to address the events to the team;
  • Working on the end-to-end provisioning process facilitating automation;
  • Ensure addition, modification or removal of any IT asset in a standard and controlled manner. Execute technical access mgmt. to technical environment after pre-Business approval;
  • Responsible for Incident Management. This includes proper analyze of the incident reported and the solution management in accordance with the SLAs;
  • Plan and execute releases together with the development team;
  • Inform of releases, patches and incidents;
  • Support the stabilization of new features in the productive systems;
  • Constantly monitor the stability of the End-to-End processes, escalating deviation whenever they occur;
  • Deliver input for the rest of the team about shortcomings of the existing processes, so that improvements can be addressed;
  • Discuss process and functional improvements with the business department and developers;
  • Optimization of processes and applications;
  • First contact for reported problems from the business department or the countries;
  • Carry out corrections after severe functional or system failures, bringing back the system to a normal state;
  • Plan trainings to improve functional and technical skills.

Вашият профил

Вашият профил
  • A degree in economics or computer science or an equivalent field with proven professional experience as a financial consultant;
  • At least 2-3 years’ experience with SAP FI-CO processes;
  • Knowledge of SAP systems functionality;
  • Experience with Background Jobs processing, Tracing Tools, Transport Management System, User Roles and Authorizations Management, SAP query;
  • Basic knowledge of integration aspects with other SAP modules;
  • Be quality–oriented and proactive;
  • Enjoy international environment;
  • Use English in your daily operations;
  • Produce high-quality products in an agile way.

An advantage would be:

  • German language skills;
  • Experience in Agile project environments.

Нашето предложение

Нашето предложение

We offer you a successful company that gives you what you need, to be part of  a new, international and fast growing team with an excellent work-life balance.
Our team contributes to international projects with interesting and challenging tasks based on state of the art technologies.
And we offer all this from our brand new office in Business Park Sofia.

Apply for this job

Our recruitment process is as easy and straightforward as possible. If you are interested, please send us your up to date resume in English. Your application will be reviewed in strict confidentiality and in full respect of your personal data according to the new EU regulation and current Bulgarian legislation. Only the approved candidates will be invited to an interview.

The full text of the data protection law you can find here.


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